Last Updated: 2025 -01-01
At HomeSeekUK (referred to as “we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website https://homeseekuk.com (the “Website”) and use our services.
By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information about you:
1.1 Personal Data
- Personal identification information: such as your name, email address, phone number, and postal address when you register on our Website, make an inquiry, or request services.
- Payment Information: If you purchase or book a property through our platform, we may collect billing details such as payment card information, billing address, and other payment details through secure payment processors.
1.2 Non-Personal Data
- Technical Information: This includes your IP address, browser type, device type, operating system, time zone setting, and the pages you visit on our Website. This information helps us improve the functionality and user experience of our Website.
- Usage Data: We collect data about your interactions with the Website, including the pages you visit, the links you click, and other actions taken on the Website.
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our Website. Cookies are small files stored on your device that allow us to collect information such as your preferences and browsing behavior to improve your experience on our Website. You can control the use of cookies through your browser settings.
For more details about the cookies we use, please refer to our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services: We may use your personal and non-personal information to provide property listings, respond to inquiries, and improve the features and functionality of our Website.
- To communicate with you: We may use your contact information to send updates, newsletters, promotional material, and other information regarding our properties and services. You can opt out of marketing communications at any time by following the unsubscribe instructions in the email.
- For legal and regulatory compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
- For security purposes: To detect, prevent, and address technical issues, fraud, or security breaches.
3. How We Share Your Information
We respect your privacy and do not sell, rent, or share your personal information with third parties except as follows:
- Service Providers: We may share your personal data with trusted third-party service providers who assist us in operating our Website, conducting business, or providing services to you (e.g., payment processors, hosting services, email providers). These third parties are obligated to use your data only for the purpose of providing the services we have engaged them for.
- Legal Compliance: We may disclose your information if required to do so by law, regulation, legal process, or government request, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our Website and users.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new owner.
4. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Your Data Protection Rights
As a user of our Website, you have certain rights regarding your personal data under UK data protection laws, including:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
- Right to Erasure: You can request that we delete your personal data, under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer your data to another organization, or to you, under certain conditions.
- Right to Object: You can object to us processing your personal data under certain circumstances.
To exercise any of these rights, please contact us at enquire@homeseekuk.com.
6. Security of Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the Internet or method of electronic storage is completely secure.
7. Third-Party Websites
Our Website may contain links to other websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. International Data Transfers
Your personal data may be transferred to, and stored in, countries outside the UK, including those that may not have data protection laws equivalent to those in the UK. However, we take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:
HomeSeekUK
Email: enquire@homeseekuk.com
WhatsApp: +44 07714351173